Security and Compliance at Cloud Lending

Compliance

Cloud Lending meets or exceeds the standards of the AICPA SOC2 Type II. We are audited over the calendar year to ensure compliance at the highest possible level, and our system controls are audited for effectiveness in addition to design. Additionally the Cloud Lending application suite is penetration tested on an annual basis by certified third-party.

Control your Data

Customers have complete control over their own organization within Salesforce.  This includes user access and authorization, control and backup of data, as well as configuration of the underlying Salesforce platform in accordance with their requirements.

Secure your Data

Customers can enhance the security their implementation and address security and compliance requirements by leveraging security features of the Force.com platform such as data encryption, IP-range restrictions, two-factor authentication, strong passwords and enforced periodic password changes.

Privacy

Cloud Lending is committed to protecting the privacy of your users and your data.  This commitment is enhanced by leveraging the security features of the Force.com platform such as data encryption, IP-range restrictions, two-factor authentication, strong passwords and enforced periodic password changes.

Availability

We are hosted on the industry-leading SalesForce Force.com cloud which is resilient to any single point of failure.  Historically, Salesforce has provided greater than 99.9% uptime across all services.
https://trust.salesforce.com/en/#systemStatus

Quality Software

Cloud Lending follows an agile SDLC methodology which consists of Release planning, two week sprints (sprint planning, Sprints, Daily Scrum meetings, Sprint Retrospectives).  Complete regression testing is a part of each release cycle which ensures the quality of each release.

Data Protection

Salesforce, per https://trust.salesforce.com/en/security/,  protects all data in transit or at rest using industry standard Transport Layer Security (TLS) and AES encryption. Our customers have complete control over the backup and availability of their data, as well as configuration of the underlying Salesforce platform in accordance with their requirements.

Information Security

The Cloud Lending application suite runs within your organization on Force.com  Customers can enhance the security their implementation and address security and compliance requirements by leveraging security features of the Force.com platform such as data encryption, IP-range restrictions, two-factor authentication, strong passwords and enforced periodic password changes.

Information Security White Paper

Please request a copy of our Information Security Whitepaper for an in depth analysis of Cloud Lending’s application features and controls relevant to information security and how our customers can leverage those controls to meet their information security related requirements.

Salesforce ISV Partner

To support our security principles, Cloud Lending’s applications were developed on Force.com, an industry-leading platform for cloud applications provided by Salesforce. Cloud Lending applications listed on AppExchange go through a qualitative and quantitative security review process with Salesforce to ensure applications meet a set of security standards and best practices. By leveraging an industry-leading cloud platform for business applications, Cloud Lending Inc applications and our customers’ data benefit from a variety of security features and controls in such areas as user management, access control, disaster recovery, backups, physical and network security. As a result, Cloud Lending Inc applications satisfy our customers’ most stringent data security requirements, and comply with major security, privacy and data protection laws and standards globally.

Security and Compliance Resources

Security and Compliance Contacts

If you believe you have discovered a vulnerability in Cloud Lending applications or have a security related question please contact security@cloudlendinginc.com.

If you have questions or complaints regarding Cloud Lending’s Privacy Statement or associated practices, please contact us at privacy@cloudlendinginc.com.

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