Borrower experience is a top strategic priority for banks. The majority of this effort focus on the user interface and multi-channel experiences but ignores the structural problems legacy platforms and multiple systems of record add to delivering a world class borrower experience. (online lending software)
Improving borrower experience in online lending is a top strategic priority for financial institutions. The majority of this effort focuses on the user interface and multi-channel experiences but must also address operational issues like lengthy origination times, costly legacy platforms and multiple systems of record.
In this webinar, we will define the requirements of a great online experience, and outline an approach and FinTech financial institutions can leverage in both the front and back office for lowering costs while building borrowing experience your customers will love.